Posted on Wednesday, 4th February 2009 by R.J.

Trying to cut back on some unnecessary expenses, I was looking into terminating my contract with DirecTV to save us roughly $90 a month. My wife was on board with this as we rarely ever watch television.
Apparently they want $20 per month left on the contract to cancel. This was raised from $12.50 that they used to charge. It’s still not an unreasonable amount, I guess. So, in my head, I thought: 9 months left on the contract x $20 = $180. Much better than the $810 it would cost me to fulfill the contract. Right? Right.
But hold on here, chief. I was informed that there is not 9, but 20 months still left on my contract!
How is this possible? I signed up 15 months ago to a 2 year agreement and haven’t signed anything OR agreed to extend my contract OR purchase new services since.
But, you see, sometime in June of last year my receiver started “shutting off” out of the blue. It just turned itself off. It took about 3 minutes to reboot it, and it would come back on.. And then go off again in a few minutes. This continued for weeks before I finally contacted DirecTV. They walked me through the steps to fix it. Of course they were unable to resolve the problem; So the solution was to replace my receiver. I was fine with that. At the time.
The problem: DirecTV extended my contract for another 2 years FROM THE DATE OF THE NEW RECEIVER. This is for a box that simply replaces their BROKEN one they had sent me before. I even had insurance on the broken one! “Somebody has to pay for the new box,” I was told. Why shouldn’t it be me?
Complaining to DirecTV was futile. In fact, if you check Google you can find almost a half million results about class action lawsuits filed against DirecTV for this shady business practice. It seems that they are all in vain though. It’s really a shame I did not know about this prior to signing up with these scam artists.
I don’t want to sound like a conspiracy theorist - but apparently my receiver can just keep “mysteriously” breaking for no reason and of course they just keep sending out a new one so they can just keep tacking on another 2 years forever. I wonder what the life expectancy is on this equipment? 6 months?
I haven’t decided if it would be worth it to pay the 20 months ($400) now to end my contract or wait a few months for it to go back down to a reasonable amount while having some semblance of entertainment. It’s a terrible situation.
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